Ed Longridge, Quality Development and Information Systems Manager from Nottinghamshire reviews the benefits of Docman.
Using the core modules of Docman, the practices utilise the time saving functionality offered by iWorkflow and the optical character recognition software, Intellisense.
Ed comments on the time savings his practices make by using Intellisense to automatically detect patient and filing details when processing their 650 letters per week; “We use Intellisense in the initial identification of patients for information such as ‘date of clinic’, ‘departments’, ‘hospitals’ etc. Intellisense saves quite some time in terms of not having to look for the correct patient or department for example. We estimate that Intellisense saves 30 seconds to a minute per document and with 650 letters a week this soon adds up!”
Discussing the streamlined processes achieved by using iWorkflow to reduce mouse clicks, Ed notes; “Clinicians take fewer mouse clicks by using iWorkflow and can send messages within the workflow. The administration team have a central place where they know they can view all documents awaiting action; they can add notes while ‘maintaining’ the document for other members of staff.”